Direct answer

What should you do first?

Audit importer, duty, exception and receiving responsibilities before approving a delivered proposal. Start with the real cargo, importer and receiving requirements, then verify the current official rules before booking. Transport estimates are planning ranges rather than guarantees.

Key planning facts

Use this guide to prepare a shipment-specific discussion. Verify current rules and operating instructions again before cargo is released, booked or presented for import.

Decision owner
The seller or importing entity confirms commercial, customs and receiving facts.
Primary milestone
Inventory received and available, not only port arrival or proof of delivery.
Risk control
Reopen the plan when cargo, importer, route or warehouse instructions change.

Define the delivered endpoint

DDP describes seller responsibility under an Incoterm; it does not remove the need for a lawful importer, accurate customs value or product compliance.

Begin by naming the exact delivered endpoint: a dock delivery, a scheduled fulfillment appointment or inventory accepted by a receiving system. A delivered term allocates seller and buyer obligations, but the quotation still needs a physical endpoint and measurable completion signal. Record the named place, importer, receiver and exception boundary. Without those details, two proposals using the same Incoterm can cover materially different work.

Identify the importer and transaction evidence

Name the importer of record in writing and identify which party appoints the broker, provides classification and answers customs or product-agency questions.

Document the importing entity and the transaction evidence that supports the entry. Identify who appoints the broker, supplies classification and value, pays duties and answers authority questions. A marketplace destination does not automatically take those roles. Ask how the commercial invoice, seller, buyer, payment flow and declared value relate. An all-in number is not sufficient evidence that the proposed entry structure is suitable.

Audit every included and excluded cost

A complete delivered scope separates duties and taxes from exams, demurrage, storage, appointment work, waiting time, rejection and redelivery.

Build a line-item audit that separates origin work, main transport, destination handling, brokerage, duties, taxes, examinations, storage, final delivery, appointment services, waiting and redelivery. Mark every line as included, excluded, estimated or payable directly by another party. State the currency and validity date. This allows the importer to compare scope and exception exposure instead of selecting the lowest total with the most unstated assumptions.

Reject unresolved entry assumptions

Confirm that commercial documents and payment flows support the declared transaction. A low all-in quote is not evidence that the entry method is suitable.

Set rejection conditions before approving a delivered proposal. Examples include an unnamed importer, unexplained customs valuation, missing product evidence, an unverified receiver reference or a provider that cannot describe examination and storage responsibility. Send each open item to a named decision owner. Do not treat a contractual label as a substitute for customs compliance, carrier acceptance or warehouse readiness.

Test appointment and redelivery responsibility

For FBA delivery, connect the Incoterm scope to shipment references and the final appointment. Responsibility continues after customs release.

Test the plan against a destination exception. If the appointment is unavailable, customs release is delayed or the load is rejected, identify who controls the cargo, pays storage and authorizes redelivery. Require proof of delivery and a separate receiving status. The audit closes when the written scope explains both the normal handoff and the recovery path without relying on informal promises.

Practical worksheet

Delivered-scope audit worksheet

Write the named place and the completion signal at the top of the audit. Then identify the importer, broker, seller, buyer and receiver for the actual transaction. Record who supplies classification and value, who funds duties and who answers an authority query. This role map reveals whether the delivered proposal describes a lawful operating structure or only a convenient price label.

Normalize competing proposals into the same rows. Separate origin pickup, export handling, transport, destination handling, brokerage, duty, tax, examination, storage, appointment, waiting and redelivery. For each row, capture included, excluded, estimated or paid to another party. Add validity and currency. The comparison should make every missing assumption visible before a total is selected.

Run two exception drills. First, assume customs does not release the cargo on the expected date; identify cargo control, response owner and storage exposure. Second, assume the receiver rejects the load; identify who authorizes correction and redelivery. A delivered proposal passes only when both paths are understandable and the final receiving responsibility does not disappear after customs release.

Fields to complete before release

  • Name the importer and document its transaction authority.
  • Define the exact endpoint and receiving completion signal.
  • Separate duties and taxes from handling and exception charges.
  • Mark every scope line as included, excluded or estimated.
  • Reject unexplained value or product-entry assumptions.
  • Document storage, rejection and redelivery responsibility.

Frequently asked questions

What is the first item in a delivered-scope audit?

Name the legal importer and exact delivered endpoint. Then identify who controls classification, value, duty payment, customs responses and receiving exceptions.

Does an all-in price prove that every destination cost is included?

No. Require a line-item scope for duties, taxes, examinations, storage, appointments, waiting, rejection and redelivery before comparing totals.

What information is needed for a useful plan?

Send the origin city, destination country and warehouse, product description, cartons, dimensions or weight, cargo-ready date and the date inventory must be available. The more complete the file, the fewer assumptions are hidden in the comparison.

Are the transit ranges guaranteed?

No. Carrier schedules, cargo readiness, customs review, exams, weather, appointment availability and warehouse receiving can change the result. Treat the range as a planning input and keep a buffer for the destination handoff.

Does this guide replace customs or tax advice?

No. Customs classification, importer responsibility, duties, taxes and product controls are legal or commercial decisions. Confirm them with the appointed broker, importer or qualified adviser using current official sources.

Official sources

U.S. Customs and Border ProtectionCanada Border Services AgencyAmazon Seller Central

Change log

2026-08-10 Initial North America operations and source review.